Shipping policy
We aim to deliver your orders safely and quickly across India. Please review our shipping policy before placing an order.
1. Shipping Coverage
We currently deliver across India to all serviceable pin codes through trusted courier partners.
Delivery availability depends on courier service coverage in your location.
2. Order Processing Time
-
Orders are processed within 1–2 business days after order confirmation.
-
Orders placed on Sundays or public holidays are processed on the next working day.
-
Prepaid orders are dispatched faster, while COD orders may require confirmation before dispatch.
3. Estimated Delivery Time
After dispatch, delivery usually takes:
-
Metro cities: 3–5 business days
-
Other cities & towns: 3–5 business days
-
Delivery timelines may vary depending on courier service and location.
Delays may occur due to courier disruptions, weather conditions, or unforeseen circumstances.
4. Shipping Charges
-
Free shipping is available across India on all orders.
There are currently no minimum order value requirements for free delivery.
5. Order Tracking
Once your order is shipped, you will receive:
-
Shipping confirmation via SMS or email
-
Tracking number and tracking link
If tracking details are not received within 48 hours after order placement, please contact support.
6. Delivery Delays or Unserviceable Locations
If your area is temporarily unserviceable:
-
Our team will contact you
-
The order may be cancelled and refunded if delivery is not possible
Sabaland Gold Honey is not responsible for delays caused by courier companies or events beyond our control.
7. Missed Deliveries
If delivery attempts fail due to customer unavailability:
-
Courier partners may attempt delivery again
-
Orders returned due to failed delivery attempts may require additional shipping charges for re-dispatch
Please ensure your address and contact number are accurate.
8. Cash on Delivery (COD)
-
COD is available on eligible pin codes.
-
Orders may require confirmation before dispatch.
-
Orders not confirmed may be cancelled.
9. International Shipping
Currently, we ship only within India.
10. Contact Support
For shipping-related questions:
Sabaland Gold Honey
📧 Email: infosabaland@gmail.com
📞 Phone: +91 919528770228
🕒 Support Hours: Monday–Saturday, 10 AM – 6 PM