FAQ

1. Is your honey pure and natural?

Yes. Our honey is carefully sourced and kept in its natural form without harmful additives or artificial mixing.

2. How long does delivery take?

Orders are usually delivered within 3–5 business days after dispatch, depending on your location.

3. Do you offer free shipping?

Yes, we provide free shipping across India on all orders.

4. Can I return a product?

Returns are accepted only if the product is wrong or defective, and the request must be made within 3 days of delivery with an unboxing video.

5. Is an unboxing video required for returns?

Yes. A full unboxing video is mandatory to approve any return or exchange request.

6. How long does a refund take?

Refunds are processed within 8–15 business days after return approval and inspection.

7. Do you offer Cash on Delivery?

Yes, Cash on Delivery (COD) is available on eligible pin codes.

8. How can I track my order?

Once your order is shipped, tracking details are sent via SMS or email so you can monitor delivery.

9. Are your products suitable for daily use?

Yes. Our honey and wellness products are suitable for regular consumption as part of a healthy lifestyle.

10. How can I contact customer support?

You can contact us via: